Sydney Shower Diverter and Mixer Brushed BrassShipping Late November

Shipping is calculated based on the total weight of your order. For tapware and lighting orders under 20kg, standard rates range from $4.95 to $19.95, with express options available from $11.95 to $26.95. Tile orders and orders over 20kg incur a flat rate starting at $70. Shipping is automatically calculated at checkout.

We also offer Click & Collect from our Sydney location. Please allow 2–4 working days for Click & Collect orders. Some items may be available for same-day collection, so feel free to contact our team to check availability.

See all delivery information here.

We offer returns for change of mind on all products. All tapware and lighting can be returned within 60 days of delivery. Tiles and tile accessories can be returned within 30 days of delivery.

To be eligible for a return, each product must be unused, uninstalled and in its original packaging.

Return shipping to Verandah’s Sydney warehouse in Rosebery, NSW 2018 is to be arranged and paid for by the customer. Alternatively you can drop your return off at our warehouse.

See all returns information here.

Your showers are covered by our warranty on top of your Australian Consumer Law rights. The warranty runs from the day your order is delivered.

Residential: Structure — Lifetime | Finish — 5 years | Cartridge — 7 years

Commercial: Structure — 5 years | Finish — 1 year | Cartridge — 5 years

Cartridge covers the cartridge and aerator.

"Lifetime" means the period during which the original purchaser owns the premises where the product was first installed.

Covers the product only, excluding labour, removal and reinstallation. Installation must be completed by a licensed plumber to Australian Standards.

Not covered

Excludes issues caused by incorrect or non-compliant installation, improper cleaning, normal wear, accidents or misuse, unauthorised modifications, unsuitable water pressure or temperature, missing required components, or contaminated/unfiltered water supplies.

View our full warranty terms HERE.

Making a claim

Contact us within 30 days of finding the fault. Have your proof of purchase, the product name/SKU, and photos of the issue ready. If a plumbed product is leaking, shut the water off at the isolation stops before taking photos. If the product hasn't been installed yet, don't install it — fill out our claims form.