G9 3w LED GLOBE CLEAR NON-DIMShipping Early November

Shipping is calculated based on the total weight of your order. For tapware and lighting orders under 20kg, standard rates range from $4.95 to $19.95, with express options available from $11.95 to $26.95. Tile orders and orders over 20kg incur a flat rate starting at $70. Shipping is automatically calculated at checkout.

We also offer Click & Collect from our Sydney location. Please allow 2–4 working days for Click & Collect orders. Some items may be available for same-day collection, so feel free to contact our team to check availability.

See all delivery information here.

We offer returns for change of mind on all products. All tapware and lighting can be returned within 60 days of delivery. Tiles and tile accessories can be returned within 30 days of delivery.

To be eligible for a return, each product must be unused, uninstalled and in its original packaging.

Return shipping to Verandah’s Sydney warehouse in Rosebery, NSW 2018 is to be arranged and paid for by the customer. Alternatively you can drop your return off at our warehouse.

See all returns information here.

Your Dawn globes are covered by our warranty on top of your Australian Consumer Law rights.

Standalone LED globes

Residential: Coverage — 3 years

Commercial: Coverage — 1 year

Covers LED globes purchased from Dawn as standalone products, against faults in materials and workmanship.

Globes supplied with a fitting

Globes supplied with a fitting, and replaceable decorative or filament globes, are consumables. If one arrives dead or broken, tell us within 7 days of delivery and we’ll replace it.

Integrated LED modules

Where the light source is built into the fitting and isn’t designed to be replaced, it’s covered for the full fitting warranty period (3 years residential / 1 year commercial).

Not covered

• Use with incompatible dimmers, controls or fittings above the globe’s rated wattage
• Normal wear — gradual dimming over the globe’s lifespan
• Accidents, misuse, or abnormal conditions

View our full warranty terms HERE.

Making a claim

Contact us within 30 days of finding the fault (or within 7 days of delivery for DOA globes). Have your proof of purchase, the product name/SKU, and photos of the issue ready — to fill out our claims form.